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Food and Beverage Operations

'"First we eat, then we do everything else”


                                                    M.F.K Fisher

Role and importance of Food and Beverage department in Hospitality and in Lodging Industry are magnificent.


However, the question to be asked is, what is that role exactly?


Over the last few years, the Lodging industry saw a huge shift and new direction towards Food and Beverage initiated by consumer behaviors.


Many years F&B component was considered an amenity to the hotel and nonrevenue center, however recent trends show a completely different behavior of this department.


Food and Beverage Department of the Hotel includes different sub-departments:

  • Restaurants

  • Lounges

  • Bar’s

  • Nightclubs

  • In-Room Dining

  • Banquets

  • Catering

  • Grab and Goe’s

  • Gift Shops


Food and Beverage Department carries many distinct functions and plays a key role in overall Hotel success.


  • F&B division contributes 20-30% of the P&L

  • Convenient for guest dining needs without leaving premises

  • Additional Amenity to the property for local community and events

  • Social Place for gatherings and Celebrations


It is necessary to note that YOU as an F&B Professional also have unlimited opportunities to impact your property, community and the world.

Learn how exactly to deliver excellent results in next chapters.

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